Our highest commitment is to your privacy.
Your personal information is
confidential. This includes your address, phone numbers and email address
on file. We do not share your personal information or email with third
parties. We will never share, sell, or rent individual personal information.
We value and respect our members’ privacy and preferred methods
of receiving (or not receiving) invitations & communications from
us. We will strive to deliver a valuable service that offers you – our
valued member -- the highest quality, value and convenience.
Email List Opt-Out Policy
Each of our email communications should contain a clearly identified
unsubscribe option. This option enables you to remove yourself from our
email newsletters. If, at any point, you inform us that you no longer
want to receive all or some email communications from Teddie Kossof Salon,
we will remove you from our email invitation lists as soon as possible – but in
no event later 2-3 business days after your request.
In addition to the above safeguards, we will NOT sell or convey
your email address to a 3rd party without your permission. If
some reason have been unable to unsubscribe electronically, please feel
free to contact us at firstname.lastname@example.org,
or call the salon directly at 847-446-9526.
7 Day Guarantee
If for any reason you are unsatisfied with services received at Teddie
Kossof Salon, please contact us within 7 days of your service date. We
will be happy to address any concern that you may have.
A credit card will be required to reserve certain appointment types.
Should a cancellation or date change be necessary, we request
a minimum of 24-hours notice for any single service. A 48-hour notice is required
for any multiple service or spa package cancellation. We reserve the
right to enforce our cancellation policy and your credit card will be
charged 50% of the service(s) booked.
Gift Card and Print-a-Gift Policy
Gift Cards and Print-a-Gift Certificates never expire. Present
your card at salon for service. Gift Cards have no cash value and are
non-refundable and non-transferable.Teddie Kossof Salon is not responsible
for lost gift cards or print-a-gifts. If lost, there is a $10 replacement
can add value at any time. Cards are a convenient
way to prepay for all available services. Cards will
be debited the service amount for any no-show appointments.
Retail Return Policy
If for any reason you are unsatisfied with any retail purchases made
at Teddie Kossof Salon, we will be glad to offer you a store credit which
can be used for future retail purchases or salon services.
Pursuant to health regulations, we
are not able to offer refunds for the following items: hair
brushes, flat irons and blow dryers.
On-line Appointment Booking Policy
This is an exclusive service provided to our e-club members. When you
sign up for online booking privileges you will become a member of the
e-club. When booking your appointment(s), you are committing to reserve
time and have services rendered. Teddie Kossof Salon has the right to
authorize charges on your Credit Card for any (1) no-shows (2) or cancellation
of appointment within 24 hours of the service time. Teddie
cannot allow exceptions to this policy.